How long does delivery/shipping take?
Royal Mail Recorded delivery options:
Express UK delivery: guaranteed the next day if ordered by 14:00.
Royal Mail Signed For® 1st Class: 1-2 days
Europe: 3-5 working days
USA: 5-7 working days (depending on customs)
Africa: roughly 5-10 working days (depending on customs)
Rest of the world: roughly 5-10 working days (depending on customs)
Bank holidays and weekends are not included
How can I return/exchange my items or send my wig in for a service?
You'll be able to:
- Return items or a full refund within 30 days. All items must be unused and in their original packaging.
- Print labels and drop your parcel off at over 7000 CollectPlus stores which are open 7 days a week until late
- Track your parcel and receive regular updates